Open Incidents

Webex Calling Dedicated Instance and UCM Cloud Service Maintenance: February 08, 2025

Scheduled Maintenance Window:

Planned Start: 2025-Feb-08 02:00:00 UTC
Expected End: 2025-Feb-08 06:00:00 UTC

Affected Services:
Phone registration and Provisioning workflows

User Experience:
During this maintenance, no impact is anticipated as it involves only a redundant link within the West Data Center. Call processing and provisioning are expected to remain unaffected, as the maintenance is solely to reintegrate a redundant network element that required a patch to correct a device defect.

Although no significant impact is anticipated, there is a slight chance of minor service disruptions. In this case, phone registration may fail over to the East Data Center, and provisioning workflows could be temporarily unavailable within the maintenance window.

Throughout the maintenance window, we will perform pre and post health checks and closely monitor the environment's health. If any issue arises, Cisco will know immediately and roll back any changes with no impact to customer operations.

Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period.

For help and support, visit our website at https://help.webex.com.

Thank you for your patience as we continue to improve the Webex services.
Feb 3, 2025, 20:00 UTC
Webex Meetings
Operational
Webex User Hub
Operational
Webex Cloud Registered Device
Operational
Developer API
Operational
Webex Contact Center
Operational
Webex for BroadWorks
Operational
Webex Events (formerly Socio)
Operational
Webex App
Operational
Webex Control Hub
Operational
Webex Calling
Operational
Webex Hybrid Services
Operational
UCM Cloud
Operational
Gateway and Solutions
Operational
Slido
Operational